Pajar Privé
How does our loyalty program work?
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Who can join?
Joining is free and open to everyone. Create an account to start earning points, or sign in if you're already a customer to begin enjoying your rewards.
How do I earn points?
Earn points every time you shop, as well as through other activities available in the program. Head to the Earn Points section to see all the ways you can earn points.
How do I view my point balance?
You will be able to see your points balance on the header of the loyalty page, when you are logged in.
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
What do different point statuses mean?
Approved: These points are available to exchange for rewards. Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. Cancelled: These points won't be added to your account, such as whe
What happens if I refer a friend, and they cancel or return their order?
If a referred purchase is cancelled or returned, the referral points linked to that order will no longer be awarded and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn points!
For some activities, you will get the points instantly, or after you refresh your screen. Other activities may have a waiting period of 30 days. Even during this waiting period, you should be able to see your points as pending in your History section
Can I use my points during checkout?
To use your points, exchange them for a voucher in the Rewards section, then copy the voucher code and apply at checkout.
What does the Access to Repair Service include?
The Access to Repair Service is valid for two (2) years from the original date of purchase and applies to eligible Pajar Montréal 1963 outerwear and Pajar footwear. It covers specific components of garments, shoes, or boots that show qualifying damag
How long does it take to receive my points?
For some activities, you will get the points instantly, or after you refresh your screen. Other activities may have a waiting period. Even during this waiting period, you should be able to see your points as pending in your Account Activity section.
How do I redeem my points?
Once logged in, head to the Rewards section. If you have enough points, you can exchange them for available rewards.
Where can I report a problem or give feedback?
Feel free to reach out through our regular contact channels, to report a problem or share your feedback with us.
How do I leave the program?
If you no longer wish to be a part of our Loyalty program, please contact us directly.